Privacy and cookies policy

Your privacy is important to us. Epsilon Carbon Private Limited (“Epsilon Carbon” or “we”) takes the privacy of your information seriously. By entering this website, the visitor consents to the terms of this policy. By submitting his/her Information to Epsilon Carbon Private Limited, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy

This privacy statement explains what personal data we collect from you, through our interactions with you on this website, and how we use that data.

This privacy statement applies to the main website www.epsiloncarbon.com, as well as in the epsiloncarbon.com sub-domain (sometimes called “microsites”). Please note that these websites may include links to websites of third parties whose privacy practices differ from those of Epsilon Carbon. If you provide personal data to any of those websites, then your data is governed by their privacy statements.

1. Definitions
In this privacy policy, the following definitions are used:

Data
includes information that you submit to Epsilon Carbon via the Website, and information which is accessed by Epsilon Carbon pursuant to your visit to the Website.

Cookies
A small file placed on your computer by this Website when you either visit, or use certain features of, the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.

Data Protection Laws
Any applicable law relating to the processing of personal Data, including the GDPR and the Information Technology Act, 2000, as amended or substituted;

GDPR
the General Data Protection Regulation (EU) 2016/679;

Epsilon Carbon or us
Epsilon Carbon Private Limited, a Company incorporated in India whose Registered Office is at Plot No. 46, Upadrastha House, Dr. V. B. Gandhi Marg, Kala Ghoda, Fort, Mumbai- 400 001, India.

User or you
The natural person who accesses the Website

Website
The website that you are currently using, www.epsiloncarbon.com, and any sub-domains of this site, unless excluded by their own terms.

2. Scope
This policy applies to all visitors of this Epsilon Carbon’s website. Epsilon Carbon collects data to operate this website. You provide some of this data directly, such as when you submit an entry (through the media query, investor query, product query or such other manner specified on the website).

You can visit www.epsiloncarbon.com without telling us who you are. You can make choices about our collection and use of your data. For example, you may want to access, edit or remove the personal information in the Website or microsite account. When you are asked to provide personal data, you may decline.

3. Information covered by this Policy
This policy applies to Information collected and processed by Epsilon Carbon consisting of following:

3.1  Personal information is information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

3.2 Sensitive personal data or information (“SPDI”) is such personal information that is collected, received, stored, transmitted or processed by Epsilon Carbon, consisting of:

• Password;
• Financial information such as bank account or credit card or debit card or other payment instrument
  details;
• Physical, physiological and mental health condition;
• Sexual orientation;
• Medical records and history;
• Biometric information;
• Any detail relating to the above personal information categories as provided to Epsilon Carbon for providing service; and
• Any of the information received under above personal information categories by Epsilon Carbon for processing, stored or processed under lawful contract or otherwise.

 

Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

4. Purpose
Epsilon Carbon shall collect and use Information for legitimate business purposes in order:

• that a visitor may download product information, order products and take advantage of certain other features of Epsilon Carbon’s website;
• to provide information or interactive services through this website, to the visitor’s e-mail address or, where the visitor wishes it to be sent by post, to the visitor’s postal address;
• to seek the visitor’s feedback or to contact the visitor in relation to the services offered on Epsilon Carbon’s website;
• to process orders or applications submitted by the visitor;
• to administer or otherwise carry out Epsilon Carbon’s obligations in relation to any agreement that the visitor may have with Epsilon Carbon;
• to anticipate and resolve problems with any goods or services supplied to the visitor;
• to create products or services that may meet the visitor’s needs;
• to process and respond to requests, improve Epsilon Carbon’s operations, and communicate with visitor/s about Epsilon Carbon’s products, services and businesses; and
• to allow the visitor to subscribe to Epsilon Carbon’s news alerts.

 

5. Collection of Information
Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither Epsilon Carbon nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As normal business practice, Epsilon Carbon may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. We collect Data in the following ways:

• data is given to us by you; and
• data is collected automatically pursuant to your visit to the Website.

 

6. Data shared by You
Epsilon Carbon may collect your Data in several ways from your use of this Website. For instance:

• when you contact us through the Website (through any form, e-mail address, hyperlink or social media address posted therein);
• when you register with us to receive our products, services and/or newsletters;
• when you complete surveys conducted by or for us;
• when you enter a competition or promotion;
• when you elect to receive any communications (including any newsletter, promotional offers) from us;
• from the information gathered by your visit to our webpages;
• information provided by you (such as for subscribing to our newsletters, submission of application for a contests and quizzes).

 

7. Data that is Collected Automatically

• We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address and the way you use and interact with its content.
• Our web servers or affiliates who provide analytics and performance enhancement services collect IP address, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Epsilon Carbon uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of the Website.
• We may collect your Data automatically via Cookies, in line with the cookie settings on your browser. For more information about Cookies, please see the section below, titled “Cookies”.

 

8. Our Use of Data
Any or all the above Data may be required by us from time to time to provide information relating to Epsilon Carbon and to work on the experience when using our Website. Specifically, Data may be used by us for the following reasons:

• improvement of our products or services;
• transmission by email or any other form of communication of marketing materials to you;
• contact for survey or feedback which may be done using email or mail;
• to enable us to reach out to you in relation to our programmes / products or services offered;
• to process your requests (such as replying to your queries); and
• to execute other activities such as marketing campaign, promotional communications for which consent is taken appropriately.

 

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

We may use your Data to show you adverts and other content on other websites. If you do not want us to use your data to show you adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

We use data to protect the security and safety of our Website.

9. Who we share Data with
We may share your personal Data with:

• Epsilon Carbon-controlled affiliates and subsidiaries to assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query / requests (such as job application);
• our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this policy statement; and
• service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.

 

We usually do not share other personal Data collected from the Website with other third parties. However, this may happen if:

• You request or authorize us to do so;
• We need to comply with applicable law or respond to valid legal process; or
• We need to operate and maintain the security of this website, including to prevent or stop an attack on our computer systems or networks.

 

10. Keeping Data secure
We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail, social media or telephone.

11. Retention of Personal Data
Epsilon Carbon retains personal Data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

12. Your Rights
When we process Data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Epsilon Carbon as described in this privacy statement. Below, you will find additional privacy information that you may find important. Epsilon Carbon adheres to applicable data protection laws in the European Economic Area, which if applicable includes the following rights in relation to your Data:

• Right to access – the right to request
  • copies of the information we hold about you at any time, or
  • that we modify, update or delete such information.

  If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

• Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase – the right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data – the right to limit the way in which we can use it.
• Right to data portability – the right to request that we move, copy or transfer your Data.
• Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

 

For information about managing your contact data, email subscriptions and promotional communications, please submit a request to us at info@epsiloncarbon.com

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

13. Security of Personal Data
Epsilon Carbon is committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

14. Where We Store and Process Personal Data
In general, personal Data collected and processed under this statement is hosted on servers located in India or the U.S. We take steps to ensure that the Data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

15. Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

16. Cookies
This Website may place and access certain Cookies on your computer. Epsilon Carbon uses Cookies to improve your experience of using the Website.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

This Website may place the following Cookies:

Type of Cookie: _utma, _utmb, _utmc, _utmz,display_features_cookie:
Purpose: Google Analytics is used on the Websites to track visitor traffic and site performance traffic by collecting anonymous information about the average time spent on the website, the pages viewed and other relevant usage statistics. To opt out of being tracked by Google Analytics visit: https://tools.google.com/dlpage/gaoptout

17. You can choose to delete Cookies at any time:
However, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

18. It is recommended that you ensure that your internet browser is up-to-date
And that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

19. General
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

19. Changes to this Privacy Statement
However the Internet is an ever-evolving medium. Epsilon Carbon reserves the right to change this privacy statement from time to time to incorporate necessary future changes in accordance with the applicable laws. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy statement on your first use of the Website following the alterations.

20. Feedback or Concern
For feedback or concern, if any, kindly contact :
Epsilon Carbon through info@epsiloncarbon.com